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Zoho Social Review 2025: Features, Pricing & More

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

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Zoho Social
4.5

0

Zoho Social is a comprehensive social media management tool with user-friendly features and robust analytics. While it excels in managing multiple accounts, it may have limited third-party integrations.

  • Comprehensive social media management features.
  • User-friendly interface with intuitive design.
  • Robust analytics and reporting tools.
  • Limited integrations with third-party apps.
  • Occasional delays in social media updates.
Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Good4.0
Customer Support
Excellent4.5
Security
Excellent4.7

What is Zoho Social?

Zoho Social is a comprehensive social media management platform designed to help businesses manage their online presence effectively. It offers tools for scheduling posts, tracking engagement, and analyzing performance across multiple social media channels. Zoho Social simplifies social media management by providing a centralized platform for all your social media needs.

Pros and Cons of Zoho Social

Comprehensive social media management
  • Zoho Social offers a wide range of features for managing multiple social media accounts, scheduling posts, and tracking engagement, making it a powerful tool for businesses of all sizes.
User-friendly interface
  • The platform's intuitive design makes it easy for users to navigate and manage their social media activities efficiently, even for those with limited technical skills.
Robust analytics and reporting
  • Zoho Social provides detailed analytics and reporting tools that help users track their social media performance and make data-driven decisions to improve their strategies.
Limited integrations
  • While Zoho Social offers some integrations, it lacks the extensive third-party app connections that some competitors provide, which may limit its functionality for certain users.
Occasional update delays
  • Users may experience occasional delays in social media updates, which can be frustrating when trying to maintain a consistent online presence.

Zoho Social Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Good4.0
Customer Support
Excellent4.5
Security
Excellent4.7
Overall Rating
Excellent4.5

Value to Price

When I first started using Zoho Social, I was impressed by the value it offers for its price. The range of features available, from scheduling to analytics, is comparable to more expensive tools. You get a lot of bang for your buck, especially if you're managing multiple social media accounts. It's a cost-effective solution for businesses looking to enhance their social media presence without breaking the bank.

Ease of Use

Navigating Zoho Social is a breeze. The interface is clean and intuitive, making it easy for anyone to pick up and start using. I found the learning curve to be minimal, which is a huge plus for busy professionals. You won't need to spend hours figuring out how to use the platform, allowing you to focus on what really matters—engaging with your audience.

Functionality

Zoho Social packs a punch when it comes to functionality. From scheduling posts to tracking engagement, it covers all the bases. I particularly appreciate the detailed analytics, which provide insights into how your content is performing. This level of functionality is crucial for making informed decisions about your social media strategy.

Scalability

As your business grows, Zoho Social grows with you. The platform is designed to handle an increasing number of social media accounts and interactions. I found it to be a scalable solution that adapts to the changing needs of a growing business. Whether you're a small startup or a large enterprise, Zoho Social can accommodate your social media management needs.

Integrations

While Zoho Social offers some integrations, I did notice that it doesn't have as many third-party app connections as some competitors. This could be a limitation if you're looking to integrate with specific tools. However, the existing integrations are useful and cover the essentials, making it a solid choice for most users.

Customer Support

I've had a positive experience with Zoho Social's customer support. The team is responsive and helpful, addressing any issues or questions I had promptly. Good customer support is crucial, especially when you're relying on a tool for your business operations. Zoho Social delivers in this area, providing peace of mind for its users.

Security

Security is a top priority for Zoho Social, and it shows. The platform employs robust security measures to protect your data and ensure your social media accounts are safe. I felt confident using Zoho Social, knowing that my information was secure. This level of security is essential for any business managing multiple social media accounts.

Key Features of Zoho Social

Analytics
Excellent4.6
Collaboration
Excellent4.5
Content Scheduling
Excellent4.7
Engagement Tracking
Excellent4.4
Post Management
Excellent4.5
Social Listening
Excellent4.3
Team Management
Excellent4.6

Analytics

The analytics feature in Zoho Social is a game-changer. It provides detailed insights into your social media performance, helping you understand what's working and what needs improvement. I found the data to be comprehensive and easy to interpret, allowing me to make informed decisions about my social media strategy. This feature is invaluable for anyone looking to optimize their online presence.

Collaboration

Collaboration is seamless with Zoho Social. The platform allows team members to work together efficiently, sharing insights and strategies. I appreciated the ability to assign tasks and track progress, which made managing social media campaigns a breeze. This feature is perfect for teams looking to enhance their collaborative efforts and achieve better results.

Content Scheduling

Content scheduling is a standout feature of Zoho Social. It allows you to plan and schedule posts across multiple platforms, ensuring a consistent online presence. I found this feature to be incredibly useful for managing my content calendar and staying organized. It's a must-have for anyone looking to streamline their social media efforts.

Engagement Tracking

Engagement tracking in Zoho Social is top-notch. It provides real-time insights into how your audience is interacting with your content. I found this feature to be incredibly helpful for understanding audience behavior and tailoring my content accordingly. It's an essential tool for anyone looking to boost their social media engagement.

Post Management

Managing posts is a breeze with Zoho Social. The platform allows you to organize and track your content effortlessly. I appreciated the ability to edit and reschedule posts, which made managing my social media accounts much easier. This feature is perfect for anyone looking to streamline their post management process.

Social Listening

Social listening is a powerful feature in Zoho Social. It allows you to monitor conversations and trends across social media platforms, providing valuable insights into your audience's interests and preferences. I found this feature to be incredibly useful for staying informed and adapting my social media strategy accordingly.

Team Management

Team management is a breeze with Zoho Social. The platform allows you to assign roles and responsibilities, ensuring everyone is on the same page. I found this feature to be incredibly helpful for coordinating efforts and achieving better results. It's a must-have for any team looking to enhance their social media management.

Zoho Social Pricing and Plans

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Zoho Social Pricing Plans

Free edition
For Small Businesses
0

per month

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Free edition includes:
  • 1 Brand management with essential features.
  • zShare Browser Extension for easy sharing.
  • Publishing on 6 social media channels.
  • Lifetime validity with limited features.
STANDARD
For Small Businesses
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STANDARD includes:
  • 1 Team Member for streamlined management.
  • Multi-channel publishing for efficient content distribution.
  • Content scheduling and publishing calendar for planning.
  • 24/5 email support for assistance.
PROFESSIONAL
For Medium Businesses
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Includes STANDARD, plus:
  • CustomQ and repeat posting for content strategy.
  • Bulk scheduling for time-saving management.
  • Post insights and popular posts for performance tracking.
  • Media library and scheduling reposts for content reuse.
PREMIUM
For Large Enterprises
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Includes PROFESSIONAL, plus:
  • SmartQ and inbox for efficient communication.
  • Content approvals and workflow for streamlined processes.
  • Custom reports and share reports for data analysis.
  • Zoho CRM and Desk integration for enhanced functionality.
Agency
For Agencies
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Includes PREMIUM, plus:
  • 5 Team Members for comprehensive management.
  • Client invite and portal customization for client collaboration.
  • Agency-branded reports for professional presentation.
  • Custom view for clients for personalized experience.
Agency Plus
For Large Agencies
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Includes Agency, plus:
  • 5 Team Members for extensive management.
  • Additional 10 Brands for expanded operations.
  • Enhanced features for large-scale agencies.
  • Comprehensive support for complex needs.

Who Is Zoho Social Best For?

Zoho Social is ideal for businesses looking to manage their social media presence effectively. With features like content scheduling and analytics, it's perfect for teams seeking a comprehensive solution.

  • Great for small to medium businesses

    Zoho Social is designed to help small to medium businesses manage their social media presence effectively. With its user-friendly interface and robust features, it's perfect for businesses looking to enhance their online presence without the need for extensive technical skills.

  • Ideal for growing companies

    As your business expands, Zoho Social grows with you. It offers essential features like content scheduling and analytics, making it an excellent fit for companies that need scalable solutions as their social media needs increase.

  • Perfect for budget-conscious teams

    Zoho Social provides advanced features at a cost-effective price point, making it ideal for teams looking to optimize their social media management without breaking the bank. It's a great choice for businesses seeking a powerful yet affordable solution.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.