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37 Social Selling Statistics for 2025

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Anastasia Belyh

Last Update

Feb 10, 2025

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Social selling is reshaping how businesses engage with prospects and close deals. Let’s uncover the latest statistics that highlight the power of social selling in 2025.

General Social Selling Statistics

Social selling is becoming a key strategy for sales professionals to build relationships and drive conversions.

  1. 78% of salespeople using social selling outperform peers who don’t. Leveraging social platforms helps sales reps stay competitive. (LinkedIn)
  2. 73% of buyers prefer interacting with sales reps on social media. Social platforms are ideal for fostering trust and rapport. (HubSpot)
  3. Salespeople using social selling are 51% more likely to achieve their sales quotas. Social engagement drives measurable success. (Forbes)
  4. Companies with social selling programs see 20% higher revenue growth. Strategic use of social platforms translates into significant returns. (Statista)
  5. 90% of top-performing sales professionals use social selling tools. Social media is a critical part of modern sales strategies. (LinkedIn)

Buyer Behavior and Social Selling

Understanding buyer preferences is critical to optimizing social selling strategies.

  1. 76% of buyers are ready to have a conversation on social media. Social platforms are an approachable channel for initiating discussions. (Salesforce)
  2. 57% of the buying process is completed before buyers contact a sales rep. Buyers rely on online research, making social presence essential. (Gartner)
  3. 62% of buyers say social content influences their purchase decisions. Valuable posts and insights build credibility and drive trust. (HubSpot)
  4. 35% of buyers prefer messaging apps over traditional emails. Tools like LinkedIn Messaging and WhatsApp are becoming critical for communication. (Statista)
  5. 89% of B2B buyers actively use social media during the decision-making process. Businesses must ensure visibility throughout the buyer journey. (Forbes)

Social Selling Platforms

Different platforms serve unique roles in social selling strategies.

  1. LinkedIn drives 80% of B2B social selling leads. It’s the top platform for connecting with decision-makers. (LinkedIn)
  2. 43% of B2C sellers report success using Instagram for social selling. Visual content engages consumers and encourages direct purchases. (Hootsuite)
  3. Twitter influences 50% of buyers in their research phase. Real-time engagement helps establish thought leadership. (Sprout Social)
  4. Facebook generates 30% of social media sales leads. Its large user base makes it an effective platform for outreach. (Statista)
  5. TikTok boosts product discovery by 25% for B2C sellers. Short-form videos capture attention and drive engagement. (Business Insider)

Social Selling and Content Strategy

Content is at the heart of successful social selling, driving engagement and conversions.

  1. 79% of buyers engage with content from sales reps before making a purchase. Informative and engaging posts build trust. (Forbes)
  2. Sales reps who share content see a 45% increase in response rates. Providing value encourages buyers to engage. (HubSpot)
  3. Video content increases engagement by 120% in social selling campaigns. Videos are more impactful than static posts or text. (Wyzowl)
  4. Content tailored to buyer personas improves sales outcomes by 36%. Personalization enhances relevance and effectiveness. (LinkedIn)
  5. Thought leadership content increases lead generation by 50%. Sharing insights positions sales reps as trusted advisors. (Sprout Social)

Social Selling Metrics and ROI

Tracking performance is essential to optimizing social selling strategies.

  1. 70% of sales teams track engagement as their primary social selling metric. Likes, shares, and comments indicate interest. (HubSpot)
  2. Social selling adoption improves lead conversion rates by 35%. Engaged buyers are more likely to move through the sales funnel. (Forrester)
  3. 89% of sales reps report higher ROI from social selling compared to traditional methods. Social strategies drive more efficient results. (LinkedIn)
  4. Social selling shortens the sales cycle by 25%. Building trust earlier in the process accelerates decision-making. (Salesforce)
  5. CRM integration boosts social selling success by 20%. Aligning social efforts with sales tools ensures better tracking and follow-up. (Statista)

Social Selling by Industry

Social selling impacts industries differently, with varying levels of adoption and success.

  1. 87% of tech companies report social selling success. High engagement on platforms like LinkedIn drives leads. (Gartner)
  2. B2C eCommerce brands see 30% of sales influenced by social media. Visual and interactive platforms like Instagram dominate. (Statista)
  3. 50% of financial services reps generate leads via LinkedIn. Professional platforms suit industries with longer sales cycles. (Forbes)
  4. Healthcare professionals engage 25% more on Twitter for social selling. Real-time conversations help build credibility in this sector. (Sprout Social)
  5. Manufacturing companies using social selling experience 32% higher lead generation. Even traditional industries benefit from online relationship-building. (LinkedIn)

Challenges in Social Selling

Sales reps and businesses face challenges in adopting and scaling social selling practices.

  1. 48% of sales reps struggle with understanding social selling tools. Training is essential for leveraging platform features. (HubSpot)
  2. 35% of companies cite lack of measurable ROI as a barrier to adoption. Clear metrics and tracking systems are crucial for proving value. (Forrester)
  3. 40% of businesses find it difficult to personalize social selling efforts. Tailoring messages at scale requires robust CRM tools. (Salesforce)
  4. 28% of sales teams lack buy-in for social selling from leadership. Organizational support is critical for effective implementation. (Gartner)
  5. Time constraints prevent 50% of sales reps from fully utilizing social selling. Balancing social engagement with other responsibilities is a challenge. (LinkedIn)

Future of Social Selling

Social selling is set to evolve further with new technologies and buyer behaviors.

  1. AI will increase social selling efficiency by 40% by 2030. Tools will streamline prospecting and engagement. (Gartner)
  2. Augmented reality (AR) will boost product demos by 30%. Interactive content will transform buyer interactions. (Statista)
  3. Social selling automation tools are expected to grow by 50% in adoption. Automating repetitive tasks will free up sales reps for relationship-building. (Forbes)
  4. Influencer collaborations will drive 25% more sales for B2C brands. Influencers are becoming key players in social selling strategies. (Hootsuite)
  5. Chatbots will handle 35% of initial social media inquiries. AI-powered chatbots ensure quicker responses and higher engagement. (Salesforce)
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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.