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Formstack Review 2025: Features, Pricing & More

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

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Formstack
4.5

0

Formstack empowers you to create customizable forms and workflows with ease. Its seamless integrations and user-friendly interface make it a top choice for businesses seeking efficient data management solutions.

  • Highly customizable forms and workflows.
  • Seamless integration with popular apps.
  • User-friendly interface for non-tech users.
  • Limited advanced features on basic plans.
  • Occasional performance lags with large data.
Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.6
Customer Support
Good4.2
Security
Excellent4.5

What is Formstack?

Formstack is a versatile form-building and data management platform designed to simplify data collection and workflow automation. It helps businesses create custom forms, automate processes, and integrate with popular tools like Salesforce and Google Sheets. Formstack addresses the challenge of manual data entry by providing a user-friendly interface and powerful automation features, enhancing productivity and efficiency.

Pros and Cons of Formstack

Highly customizable forms
  • Formstack offers a wide range of customization options, allowing you to tailor forms to your specific needs. This flexibility is perfect for businesses looking to create unique, branded forms.
Seamless integrations
  • With Formstack, you can easily connect to a variety of popular applications, streamlining your workflow and ensuring that data flows smoothly between platforms.
User-friendly interface
  • Formstack's intuitive design makes it accessible for users of all technical levels, ensuring that even those without coding experience can create and manage forms effectively.
Limited advanced features
  • While Formstack offers a robust set of features, some advanced functionalities are only available on higher-tier plans, which might be a limitation for some users.
Performance lags
  • Users may experience occasional performance issues when handling large volumes of data, which can be a concern for businesses with extensive data needs.

Formstack Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.6
Customer Support
Good4.2
Security
Excellent4.5
Overall Rating
Excellent4.5

Value to Price

When I first explored Formstack, I was impressed by the value it offers for its price. The platform provides a comprehensive suite of features that cater to various business needs, from simple form creation to complex workflow automation. You get a lot of bang for your buck, especially with the seamless integrations that save time and reduce manual data entry. Compared to other tools in the market, Formstack stands out for its affordability without compromising on quality.

Ease of Use

Navigating through Formstack is a breeze, even for those who aren't tech-savvy. The interface is intuitive, with drag-and-drop functionality that makes form creation straightforward. I found myself quickly adapting to the platform, and you will too, without needing extensive training. This ease of use is a significant advantage, especially for small businesses or teams that need to get up and running quickly without a steep learning curve.

Functionality

Formstack offers a robust set of functionalities that cater to diverse business needs. From form creation to workflow automation, the platform covers all bases. I particularly appreciated the conditional logic feature, which allows for dynamic form behavior based on user input. This level of functionality ensures that you can create forms that are not only visually appealing but also highly functional, meeting the specific needs of your business.

Scalability

As your business grows, Formstack scales with you. The platform is designed to handle increasing data volumes and more complex workflows without compromising performance. I found this scalability reassuring, knowing that I wouldn't need to switch platforms as my needs evolved. Whether you're a small startup or a large enterprise, Formstack can accommodate your growth, making it a reliable long-term solution.

Integrations

Formstack's integration capabilities are impressive, allowing you to connect with a wide range of popular applications. This feature is a game-changer, as it enables seamless data flow between platforms, reducing manual data entry and potential errors. I found the integration process straightforward, and you will too, with clear instructions and support available if needed. This connectivity enhances the overall efficiency of your business operations.

Customer Support

While Formstack offers a wealth of resources and support options, I found that response times could be improved. The support team is knowledgeable and helpful, but during peak times, you might experience delays. However, the comprehensive help center and community forums are valuable resources that can often provide the answers you need without waiting for direct support. Overall, the support is solid, but there's room for improvement.

Security

Security is a top priority for Formstack, and it shows. The platform employs robust security measures to protect your data, including encryption and compliance with industry standards. I felt confident using Formstack, knowing that my data was secure. This peace of mind is crucial, especially for businesses handling sensitive information. You can trust Formstack to keep your data safe and secure, allowing you to focus on your core business activities.

Key Features of Formstack

Advanced Logic
Excellent4.6
Automated Workflows
Excellent4.5
Data Analytics
Excellent4.4
Drag-and-Drop Builder
Excellent4.7
E-Signatures
Excellent4.5
Mobile Responsiveness
Excellent4.6
Multi-User Collaboration
Excellent4.3
Payment Processing
Excellent4.4
Template Library
Excellent4.5
Third-Party Integrations
Excellent4.6
User Permissions
Excellent4.3
Workflow Automation
Excellent4.5

Advanced Logic

Formstack's advanced logic feature allows you to create dynamic forms that adapt based on user input. I found this particularly useful for creating personalized user experiences, as it enables you to tailor questions and form paths to individual responses. This feature not only enhances the user experience but also ensures that you collect the most relevant data, making your forms more effective and efficient.

Automated Workflows

With Formstack's automated workflows, you can streamline your processes and reduce manual tasks. I appreciated how easy it was to set up workflows that automatically route data to the right people or systems. This automation saves time and minimizes errors, allowing you to focus on more strategic tasks. You'll find that this feature significantly enhances your productivity and operational efficiency.

Data Analytics

Formstack's data analytics tools provide valuable insights into your form submissions. I found the analytics dashboard intuitive and informative, offering a clear view of key metrics and trends. This feature helps you make data-driven decisions, optimizing your forms and processes for better results. You'll appreciate the ability to track performance and identify areas for improvement, ensuring that your forms are always working at their best.

Drag-and-Drop Builder

The drag-and-drop builder in Formstack makes form creation a breeze. I loved how easy it was to design forms without any coding knowledge. You can quickly add fields, rearrange elements, and customize the look and feel to match your brand. This feature empowers you to create professional-looking forms in minutes, saving you time and effort while ensuring a polished final product.

E-Signatures

Formstack's e-signature feature simplifies the process of collecting signatures electronically. I found this particularly useful for contracts and agreements, as it eliminates the need for physical paperwork. You can easily send documents for signature and track their status, ensuring a smooth and efficient signing process. This feature enhances your workflow and provides a convenient solution for both you and your clients.

Mobile Responsiveness

Formstack ensures that your forms look great on any device with its mobile responsiveness feature. I was impressed by how well forms adapted to different screen sizes, providing a seamless user experience. This feature is crucial in today's mobile-first world, ensuring that your forms are accessible and user-friendly, no matter how your audience chooses to engage with them.

Multi-User Collaboration

Formstack's multi-user collaboration feature allows teams to work together efficiently. I found it easy to share forms and collaborate with colleagues, ensuring that everyone is on the same page. This feature fosters teamwork and enhances communication, making it easier to manage projects and achieve your goals. You'll appreciate the ability to collaborate seamlessly, regardless of your team's size or location.

Payment Processing

Formstack's payment processing feature enables you to collect payments directly through your forms. I found this integration with payment gateways straightforward and secure, providing a convenient solution for online transactions. This feature is ideal for businesses looking to streamline their payment processes, offering a seamless experience for both you and your customers.

Template Library

Formstack's template library offers a wide range of pre-designed forms to choose from. I appreciated the variety and quality of templates available, making it easy to find one that suits my needs. This feature saves you time and effort, allowing you to quickly create professional forms without starting from scratch. You'll find the templates versatile and adaptable, catering to various industries and use cases.

Third-Party Integrations

Formstack's third-party integrations allow you to connect with a wide range of applications, enhancing your workflow and data management. I found the integration process straightforward, with clear instructions and support available if needed. This feature ensures that your data flows seamlessly between platforms, reducing manual data entry and potential errors. You'll appreciate the connectivity and efficiency that these integrations bring to your business operations.

User Permissions

Formstack's user permissions feature allows you to control access to your forms and data. I found this particularly useful for managing team roles and responsibilities, ensuring that only authorized users can make changes. This feature enhances security and accountability, providing peace of mind that your data is protected. You'll find it easy to set up and manage permissions, ensuring that your forms are secure and well-managed.

Workflow Automation

Formstack's workflow automation feature streamlines your processes, reducing manual tasks and enhancing efficiency. I appreciated how easy it was to set up automated workflows that route data to the right people or systems. This feature saves time and minimizes errors, allowing you to focus on more strategic tasks. You'll find that workflow automation significantly enhances your productivity and operational efficiency.

Formstack Pricing and Plans

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Formstack Pricing Plans

Forms
For Small Businesses
$83

per month

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Forms includes:
  • Store up to 1,000 submissions per form.
  • Access to unlimited form views and submissions.
  • Dynamic task assignment for efficient workflow.
  • Custom branding to match your business identity.
Documents
For Small Businesses
$83

per month

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Documents includes:
  • Integrate with existing systems seamlessly.
  • Unlimited document senders for flexibility.
  • 600 annual merges for document management.
  • Custom branding for professional appearance.
Suite
For Large Enterprises
$250

per month

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Suite includes: Forms, Documents, and Sign together.
  • 10GB storage for extensive data management.
  • 250 document merges and 100 document templates.
  • Unlimited document signatures for flexibility.
  • Advanced workflow features like step logic and group approvals.
Enterprise
For Large Enterprises
Contact sales
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Enterprise includes: Customized solutions for your needs.
  • Eligible for single-sign on features for security.
  • User-level permissions and account management.
  • Maintain security and compliance requirements.

Who Is Formstack Best For?

Formstack is ideal for businesses seeking a versatile form-building and data management solution. With its customizable forms and seamless integrations, it caters to a wide range of industries and use cases, enhancing productivity and efficiency.

  • Best for businesses seeking customization

    Formstack is perfect for businesses that need highly customizable forms and workflows. Its flexibility allows you to tailor forms to your specific needs, making it ideal for industries with unique requirements.

  • Great for teams needing seamless integrations

    Formstack excels in providing seamless integrations with popular applications, making it a top choice for teams that rely on multiple tools. This connectivity ensures smooth data flow and enhances overall efficiency.

  • Ideal for non-tech users

    Formstack's user-friendly interface makes it accessible for users of all technical levels. It's an excellent choice for teams that need to create and manage forms without extensive technical knowledge or training.

  • Perfect for growing businesses

    As your business expands, Formstack scales with you, accommodating increasing data volumes and more complex workflows. It's a reliable long-term solution for businesses looking to grow and evolve.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.