9 Best CRMs that Integrate with Shopify in 2025

Q: Why is CRM integration with Shopify important?

CRM integration with Shopify is crucial because it allows businesses to streamline their sales and customer management processes. By integrating, you can centralize customer data, automate workflows, and enhance marketing efforts, leading to improved customer relationships and increased sales.

Q: Which CRM is best for small eCommerce businesses?

For small eCommerce businesses, and are excellent choices. They offer affordable pricing plans, user-friendly interfaces, and essential features like lead management and email marketing, making them ideal for small teams looking to grow their business.

Q: Can these CRMs handle large volumes of customer data?

Yes, CRMs like and are designed to handle large volumes of customer data. They offer robust data management features, scalability options, and advanced analytics, making them suitable for businesses with extensive customer databases.

Q: Are these CRMs suitable for large enterprises?

Absolutely, CRMs like and are well-suited for large enterprises. They provide comprehensive features, scalability, and integration capabilities, allowing large businesses to manage complex sales processes and customer relationships effectively.

Q: How do these CRMs improve marketing efforts?

CRMs like and enhance marketing efforts by offering features like customer segmentation, personalized email campaigns, and performance tracking. This targeted approach increases engagement and conversion rates, maximizing your marketing ROI.

Q: What are the largest competitors in the CRM market?

The largest competitors in the CRM market include , , and . These platforms are known for their comprehensive features, scalability, and integration capabilities, making them popular choices for businesses of all sizes.

Q: Is customer support available for these CRMs?

Yes, all the CRMs mentioned offer customer support through various channels like live chat, email, and phone. They also provide resources like tutorials, FAQs, and community forums to assist users in navigating and utilizing the platform effectively.

Q: How secure are these CRMs?

These CRMs prioritize security by offering features like data encryption, regular backups, and compliance with industry standards. This ensures that your customer data is well-protected, allowing you to manage relationships with confidence.

Q: Can these CRMs be customized to fit specific business needs?

Yes, CRMs like and offer extensive customization options. You can tailor workflows, dashboards, and reports to fit your specific business needs, ensuring that the CRM aligns with your operational requirements.

Q: Do these CRMs offer mobile access?

Yes, most of these CRMs offer mobile access, allowing you to manage customer relationships and sales processes on the go. This flexibility ensures that you can stay connected and responsive, regardless of your location.

Author

Martin Lunendonk

Last Update

Feb 07, 2025

Affiliate Disclaimer

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

There are numerous CRMs that promise seamless integration with Shopify, enhancing sales processes, customer management, and marketing efforts. But which ones truly stand out?

I’ve spent over 100 hours researching, analyzing user reviews, and testing popular CRMs that integrate with Shopify to help you find the best solutions for eCommerce businesses, small retailers, large enterprises, and more. These tools can streamline your sales processes, improve customer relationships, and boost your marketing efforts. Let's dive into the details!

Top Picks for CRMs that Integrate with Shopify

Top CRMs that Integrate with Shopify

4.9

Most Comprehensive Feature Set

Salesforce

Salesforce empowers businesses with robust CRM capabilities, seamlessly integrating with Shopify to enhance sales and customer management. Its advanced automation and customization options make it an essential tool for businesses seeking efficiency and growth.

Highly customizable
Comprehensive analytics
Strong integration capabilities
Steep learning curve
Expensive for small businesses

Free plan?

Starting price

$25 per month per user

Try for free

Salesforce Review

Editor’s Take

Salesforce has truly revolutionized how I manage customer relationships. Initially, it seemed like a complex tool, but its robust features quickly became indispensable. The ability to customize workflows to fit my business needs was a game-changer. While it takes some time to master, the efficiency it brings to managing customer interactions is unparalleled.

Why We Picked It?

Salesforce stands out due to its comprehensive integration capabilities with Shopify, making it a top choice for businesses looking to streamline their sales and customer management processes. Its powerful automation features and extensive customization options allow businesses to tailor the CRM to their specific needs, enhancing productivity and customer engagement.

Best For

Best for enterprise-level solutions
Salesforce is the go-to CRM for large enterprises that need a robust and scalable solution. Its extensive features and customization options make it perfect for businesses with complex needs. I found it invaluable for managing large volumes of customer data and streamlining my operations at scale.
Ideal for businesses seeking customization
For businesses that need a highly customizable CRM solution, Salesforce offers unparalleled flexibility. Its ability to tailor the software to your specific needs makes it perfect for businesses with unique requirements. I loved how it empowered me to create a CRM that worked exactly the way I wanted.
Great for businesses with global reach
Salesforce is perfect for businesses that operate on a global scale. Its multi-language and multi-currency support make it easy to manage customer relationships across different regions. I appreciated how it simplified managing my international operations, allowing me to focus on growing my business worldwide.

Standouts Features

Advanced automation for efficiency boost
Salesforce's advanced automation capabilities are a standout feature, allowing you to automate repetitive tasks and focus on more strategic activities. This feature is invaluable for businesses looking to enhance efficiency and reduce manual workload, ultimately leading to increased productivity and better customer service.
Customizable dashboards for insights
The customizable dashboards in Salesforce provide a unique advantage by offering real-time insights into your business performance. You can tailor these dashboards to display the most relevant data, helping you make informed decisions quickly. This feature is particularly beneficial for businesses that rely on data-driven strategies.
Seamless Shopify integration
Salesforce offers seamless integration with Shopify, allowing you to synchronize customer data, orders, and inventory effortlessly. This integration ensures that your sales and customer management processes are aligned, providing a unified view of your business operations and enhancing overall efficiency.
Comprehensive customer journey tracking
With Salesforce, you can track the entire customer journey from initial contact to post-sale engagement. This feature provides a holistic view of customer interactions, enabling you to deliver personalized experiences and build stronger relationships. It's a crucial tool for businesses aiming to improve customer satisfaction and loyalty.

Pros and Cons

Performance Ratings

Feature Ratings

4.8

Best All-In-One Solution

HubSpot

HubSpot offers a powerful CRM solution with seamless Shopify integration, making it ideal for e-commerce businesses. Its automated tracking and marketing tools enhance customer engagement, while customizable dashboards provide valuable insights for strategic growth.

Seamless Shopify integration
Comprehensive analytics dashboard
User-friendly interface
Limited customization options
Can be expensive for small businesses

Free plan?

Yes

Starting price

$20 per month per seat

Try for free

HubSpot Review

Editor’s Take

HubSpot has truly transformed how I manage customer relationships. Initially, I was overwhelmed by its extensive features, but once I got the hang of it, the integration with Shopify became a breeze. The ability to track customer interactions and automate follow-ups has been a game-changer for my business. It does take some time to explore all its capabilities, but the payoff is worth it.

Why We Picked It?

HubSpot earned its spot due to its seamless integration with Shopify, making it a top choice for e-commerce businesses. Its robust CRM capabilities, combined with marketing automation, provide a comprehensive solution for managing customer relationships. The platform's scalability and customization options cater to businesses of all sizes, ensuring it grows with your needs. Additionally, its user-friendly interface and extensive support resources make it accessible for users at any level.

Best For

Best for comprehensive marketing integration
HubSpot is a dream come true for businesses that need a seamless blend of CRM and marketing tools. If you're looking to streamline your marketing efforts with your sales processes, HubSpot's robust features make it a top choice. I found its integration capabilities with Shopify particularly useful for tracking customer interactions and automating marketing campaigns.
Ideal for inbound marketing enthusiasts
For those who live and breathe inbound marketing, HubSpot offers a suite of tools that are hard to beat. Its CRM is designed to work hand-in-hand with its marketing hub, making it perfect for businesses that prioritize attracting and engaging customers through content and social media. I loved how it simplified managing customer relationships while boosting marketing efforts.
Great for small to medium businesses
HubSpot is tailored for small to medium-sized businesses that need a powerful yet user-friendly CRM. Its intuitive interface and comprehensive features make it easy to manage customer relationships without needing a large team. I appreciated how it allowed me to focus on growing my business without getting bogged down by complex software.

Standouts Features

Automated customer interaction tracking
HubSpot's automated customer interaction tracking is a standout feature that sets it apart. It allows you to effortlessly monitor and record every interaction with your customers, providing valuable insights into their behavior and preferences. This feature is incredibly valuable for personalizing your marketing efforts and improving customer satisfaction, ultimately driving more sales.
Seamless Shopify integration
The seamless integration with Shopify is a major highlight of HubSpot. It enables you to sync your e-commerce data effortlessly, ensuring that your sales and customer information are always up-to-date. This integration streamlines your workflow, allowing you to focus on growing your business rather than managing data manually.
Comprehensive marketing automation tools
HubSpot offers comprehensive marketing automation tools that are a game-changer for businesses looking to scale their marketing efforts. From email campaigns to social media scheduling, these tools automate repetitive tasks, saving you time and ensuring consistent communication with your audience. This feature is invaluable for maintaining engagement and nurturing leads effectively.
Customizable CRM dashboards
The customizable CRM dashboards in HubSpot provide a unique advantage by allowing you to tailor your view to match your specific business needs. You can easily track key metrics, monitor sales performance, and gain insights into your customer base. This level of customization ensures that you have the information you need at your fingertips, enhancing decision-making and strategic planning.

Pros and Cons

Performance Ratings

Feature Ratings

4.7

Best For Marketing Automation

ActiveCampaign

ActiveCampaign offers powerful automation and seamless Shopify integration, making it ideal for businesses aiming to enhance customer engagement. Its personalized interaction tools and comprehensive analytics provide valuable insights, ensuring your marketing efforts are both efficient and effective.

Advanced automation
Strong email marketing
Comprehensive CRM features
Complex for beginners
Higher cost for full features

Free plan?

Yes

Starting price

$15 per month

Try for free

Detailed Review

Editor’s Take

ActiveCampaign has truly transformed how I manage customer relationships. Its seamless integration with Shopify has been a game-changer, allowing me to automate marketing efforts and personalize customer interactions effortlessly. Initially, it took some time to explore all its features, but once I did, the efficiency and effectiveness of my campaigns improved significantly.

Why We Picked It?

ActiveCampaign stands out due to its robust automation capabilities and seamless Shopify integration. It offers a comprehensive suite of tools that cater to businesses of all sizes, making it a versatile choice. The platform's ability to personalize customer interactions and automate marketing tasks efficiently is why it ranks highly on our list. Its user-friendly interface and extensive support resources further enhance its appeal.

Best For

Perfect for marketing automation
ActiveCampaign is a standout choice for businesses that want to automate their marketing efforts. Its CRM is designed to work seamlessly with its marketing automation tools, making it easy to manage customer relationships and marketing campaigns in one place. I found it incredibly useful for streamlining my marketing efforts and improving customer engagement.
Ideal for businesses seeking integration
For businesses that rely on multiple software tools, ActiveCampaign offers seamless integration with a wide range of applications. Its ability to connect with other tools makes it a versatile choice for businesses looking to streamline their operations. I found it invaluable for keeping all my tools in sync.
Great for businesses with global reach
ActiveCampaign is perfect for businesses that operate on a global scale. Its multi-language and multi-currency support make it easy to manage customer relationships across different regions. I appreciated how it simplified managing my international operations, allowing me to focus on growing my business worldwide.

Standouts Features

Advanced automation for marketing tasks
ActiveCampaign's advanced automation features allow you to create complex workflows that can handle everything from email marketing to customer follow-ups. This level of automation is unique because it saves time and ensures that no customer interaction is missed, making it a valuable tool for businesses looking to enhance their marketing efforts.
Seamless Shopify integration benefits
The seamless integration with Shopify is a standout feature of ActiveCampaign. It allows you to sync customer data effortlessly, enabling personalized marketing campaigns based on purchase history and behavior. This integration is particularly valuable for e-commerce businesses looking to enhance their customer engagement and drive sales.
Personalized customer interaction tools
ActiveCampaign offers a range of tools to personalize customer interactions, from dynamic content in emails to targeted messaging based on customer behavior. This feature is unique because it allows businesses to tailor their communication to individual customer preferences, enhancing engagement and building stronger relationships.
Comprehensive analytics and reporting
The comprehensive analytics and reporting features of ActiveCampaign provide valuable insights into campaign performance and customer behavior. This feature is crucial for businesses looking to optimize their marketing strategies, as it allows for data-driven decision-making and continuous improvement of marketing efforts.

Pros and Cons

Performance Ratings

Feature Ratings

4.6

Best For Sales Automation

Pipedrive

Pipedrive acts as your digital sales ally, offering customizable pipelines and seamless Shopify integration. Its intuitive interface and automated task management make it a must-have for streamlining sales processes and boosting productivity. Ideal for businesses seeking efficiency.

Visual sales pipeline
Customizable fields
Great mobile app
Limited email marketing tools
No free plan available

Free plan?

Yes

Starting price

$14 per month per user

Try for free

Pipedrive Review

Editor’s Take

Pipedrive transformed my sales management experience. Initially, it seemed complex, but its robust features quickly became indispensable. The ability to customize the sales pipeline to fit my unique workflow was a revelation. Although there's a learning curve, the payoff in efficiency and organization is undeniable. It's like having a digital sales assistant that keeps everything on track.

Why We Picked It?

Pipedrive earned its spot due to its exceptional customization capabilities and seamless integration with Shopify. Its ability to adapt to various sales processes makes it a top choice for businesses looking to streamline their operations. The tool's focus on user-friendly design and automation features ensures that even complex sales tasks become manageable, making it a valuable asset for any sales team.

Best For

Perfect for visual sales pipelines
Pipedrive is a standout choice for those who thrive on visualizing their sales processes. Its intuitive pipeline view makes it easy to track deals and manage sales activities, providing a clear overview of your sales funnel. I found it incredibly helpful for staying organized and focused on closing deals.
Ideal for sales-driven teams
For teams that live and breathe sales, Pipedrive offers a CRM designed to boost productivity and close more deals. Its features are tailored to streamline the sales process, making it easier to manage leads and track progress. I loved how it kept my team motivated and focused on achieving our sales targets.
Great for businesses seeking automation
Pipedrive is perfect for businesses that want to automate repetitive tasks and focus on selling. Its automation features save time and reduce manual work, allowing sales teams to concentrate on what they do best. I appreciated how it freed up my time to focus on building relationships and closing deals.

Standouts Features

Customizable sales pipelines enhance efficiency.
Pipedrive's customizable sales pipelines allow you to tailor the sales process to your specific business needs. This feature is invaluable because it lets you align the tool with your existing workflow, ensuring that you can manage leads and deals in a way that feels natural and intuitive. This level of customization is rare and sets Pipedrive apart from other CRMs.
Automated task management saves time.
The automated task management feature in Pipedrive is a game-changer. It reduces the manual workload by automating repetitive tasks, allowing you to focus on more critical aspects of your sales strategy. This feature not only saves time but also minimizes the risk of human error, ensuring that nothing falls through the cracks.
Seamless Shopify integration boosts sales.
Pipedrive's seamless integration with Shopify is a standout feature for e-commerce businesses. It allows for real-time synchronization of sales data, providing a comprehensive view of customer interactions and transactions. This integration helps in creating a more cohesive sales strategy, ultimately leading to increased sales and improved customer satisfaction.
Intuitive interface simplifies navigation.
The intuitive interface of Pipedrive makes it easy to navigate, even for those who are not tech-savvy. This user-friendly design ensures that you can quickly access the features you need without getting bogged down by unnecessary complexity. It's a crucial factor for maintaining productivity and ensuring that your team can focus on closing deals.

Pros and Cons

Performance Ratings

Feature Ratings

4.5

Ideal For Small Teams

Zendesk Sell

Zendesk Sell offers a robust CRM solution with seamless Shopify integration, making it ideal for businesses looking to enhance their sales processes. Its automated lead tracking and detailed analytics provide valuable insights, ensuring you stay ahead in the competitive market.

Efficient lead management
Strong customer support
Easy to use
Limited reporting features
Higher cost for advanced features

Free plan?

Yes

Starting price

$19 per month

Try for free

Detailed Review

Editor’s Take

Zendesk Sell has truly transformed my approach to managing customer relationships. Initially, I was overwhelmed by the array of features, but its intuitive design quickly won me over. The seamless integration with Shopify is a standout, making it easier to track sales and customer interactions. While it takes a bit of time to master, the efficiency it brings to my workflow is undeniable.

Why We Picked It?

Zendesk Sell earned its spot due to its seamless integration with Shopify, which is crucial for businesses looking to streamline their sales and customer management processes. Its robust features, such as automated lead tracking and detailed analytics, provide invaluable insights. The tool's adaptability to various business sizes and its user-friendly interface make it a top choice for those seeking efficiency and growth.

Best For

Perfect for sales-focused teams
Zendesk Sell is a fantastic choice for teams that are all about sales. Its CRM is designed to streamline the sales process, making it easier to track leads and close deals. I found its integration with Shopify particularly helpful for managing customer data and sales activities in one place, enhancing my team's productivity.
Ideal for customer service integration
If your business thrives on excellent customer service, Zendesk Sell is the tool for you. Its seamless integration with Zendesk's customer support platform ensures that your sales and support teams are always on the same page. I loved how it improved communication and collaboration between departments, leading to happier customers.
Great for mobile sales teams
For sales teams that are always on the go, Zendesk Sell offers a mobile-friendly CRM that keeps you connected wherever you are. Its mobile app is intuitive and powerful, allowing you to manage leads and track sales activities from your smartphone. I found it invaluable for staying productive while traveling or working remotely.

Standouts Features

Automated lead tracking system.
The automated lead tracking system in Zendesk Sell is a game-changer. It effortlessly captures and organizes leads from various sources, ensuring no potential customer slips through the cracks. This feature saves time and reduces manual entry errors, allowing you to focus on nurturing relationships and closing deals.
Seamless Shopify integration.
Zendesk Sell's seamless integration with Shopify is a standout feature. It allows for real-time synchronization of customer data and sales activities, providing a comprehensive view of your business operations. This integration ensures that your sales and customer service teams are always on the same page, enhancing overall efficiency.
Detailed sales analytics.
The detailed sales analytics offered by Zendesk Sell provide deep insights into your sales performance. With customizable reports and dashboards, you can track key metrics and identify trends, helping you make informed decisions. This feature empowers you to optimize your sales strategies and drive growth.
Customizable sales pipelines.
Zendesk Sell offers highly customizable sales pipelines, allowing you to tailor the sales process to your unique business needs. This flexibility ensures that your team can work efficiently and effectively, adapting to changes in the market or your business strategy. It's a feature that truly sets Zendesk Sell apart from the competition.

Pros and Cons

Performance Ratings

Feature Ratings

4.4

Best Value For Price

Zoho CRM

Zoho CRM empowers businesses with customizable workflows and seamless Shopify integration. Its advanced analytics and AI-powered assistant provide valuable insights, making it an essential tool for optimizing sales processes and enhancing customer relationships.

Highly customizable
Affordable for small teams
Strong automation features
Complex setup process
Occasional performance lags

Free plan?

Yes

Starting price

₹800 per month per user

Try for free

Zoho CRM Review

Editor’s Take

Zoho CRM has been a revelation in managing customer relationships for me. Initially, I was overwhelmed by its extensive features, but once I got the hang of it, the tool became indispensable. The ability to customize workflows and automate tasks has saved me countless hours. It's a bit of a learning curve, but the payoff is worth it.

Why We Picked It?

Zoho CRM stands out due to its robust integration capabilities, especially with Shopify, making it a top choice for e-commerce businesses. Its flexibility in customization allows businesses to tailor the CRM to their specific needs, enhancing efficiency. The tool's automation features streamline processes, reducing manual workload significantly. Despite a slight learning curve, its comprehensive support and resources make it accessible for users.

Best For

Best for customization and flexibility
Zoho CRM is ideal for businesses that need a highly customizable CRM solution. Its flexibility allows you to tailor the software to your specific needs, making it perfect for businesses with unique requirements. I loved how it empowered me to create a CRM that worked exactly the way I wanted.
Ideal for businesses seeking integration
For businesses that rely on multiple software tools, Zoho CRM offers seamless integration with a wide range of applications. Its ability to connect with other Zoho products and third-party apps makes it a versatile choice for businesses looking to streamline their operations. I found it invaluable for keeping all my tools in sync.
Great for businesses with global reach
Zoho CRM is perfect for businesses that operate on a global scale. Its multi-language and multi-currency support make it easy to manage customer relationships across different regions. I appreciated how it simplified managing my international operations, allowing me to focus on growing my business worldwide.

Standouts Features

Customizable workflows for efficiency
Zoho CRM offers highly customizable workflows, allowing you to tailor the system to fit your business processes perfectly. This feature is invaluable as it enables you to automate repetitive tasks, ensuring that your team can focus on more strategic activities. The flexibility in customization sets it apart from many other CRMs.
Seamless Shopify integration benefits
The seamless integration with Shopify is a game-changer for e-commerce businesses. It allows for real-time synchronization of customer data, orders, and inventory, providing a unified view of your business operations. This integration ensures that you can manage your online store and customer relationships from a single platform, enhancing efficiency and customer satisfaction.
Advanced analytics for insights
Zoho CRM's advanced analytics feature provides deep insights into your sales and customer data. With customizable reports and dashboards, you can track key performance indicators and make data-driven decisions. This feature is crucial for businesses looking to optimize their sales strategies and improve customer engagement.
AI-powered sales assistant
The AI-powered sales assistant, Zia, is a standout feature that offers predictive insights and suggestions to enhance your sales efforts. Zia can analyze patterns in your data and provide recommendations, helping you to prioritize leads and close deals more effectively. This intelligent assistant is a valuable asset for any sales team.

Pros and Cons

Performance Ratings

Feature Ratings

4.3

Simplest Setup

Nutshell CRM

Nutshell CRM is a powerful tool for businesses seeking to enhance their customer relationship management. Its seamless Shopify integration and customizable features make it ideal for e-commerce. With advanced reporting and collaborative tools, it boosts productivity and decision-making.

Intuitive design
Affordable for startups
Robust email tracking
Limited third-party integrations
Basic mobile app functionality

Free plan?

Yes

Starting price

$13 per month per user

Try for free

Detailed Review

Editor’s Take

Nutshell CRM has truly transformed how I manage customer relationships. Initially, I was overwhelmed by the array of features, but its intuitive design quickly won me over. The ability to customize workflows to fit my business needs was a game-changer. While it takes a bit of time to master, the efficiency it brings to managing leads and sales is invaluable.

Why We Picked It?

Nutshell CRM stands out due to its seamless integration with Shopify, making it a top choice for e-commerce businesses. Its robust customization options allow users to tailor the CRM to their specific needs, enhancing workflow efficiency. The platform's user-friendly interface and comprehensive support make it accessible for businesses of all sizes, ensuring a smooth transition and effective use.

Best For

Best for simplicity and ease of use
Nutshell CRM is perfect for those who value simplicity without sacrificing functionality. Its user-friendly interface makes it easy to manage customer relationships and sales processes, even for those new to CRM software. I appreciated how it allowed me to focus on building relationships rather than getting lost in complex features.
Ideal for small sales teams
For small sales teams looking for a straightforward CRM solution, Nutshell CRM is a great fit. It offers essential features without overwhelming users with unnecessary complexity, making it easy to track leads and close deals. I found it particularly useful for keeping my team organized and focused on our sales goals.
Great for businesses seeking affordability
Nutshell CRM is an excellent choice for businesses that need a cost-effective CRM solution. It offers a range of features at a competitive price, making it accessible to businesses with limited budgets. I loved how it provided value without breaking the bank, allowing me to invest in other areas of my business.

Standouts Features

Customizable sales pipelines for efficiency
Nutshell CRM offers highly customizable sales pipelines, allowing you to tailor the workflow to match your business processes. This feature is invaluable as it helps streamline operations, ensuring that every step in the sales process is aligned with your unique business needs, ultimately boosting productivity and sales efficiency.
Seamless Shopify integration benefits e-commerce
The seamless integration with Shopify is a standout feature of Nutshell CRM. It allows e-commerce businesses to effortlessly sync customer data, track sales, and manage orders directly from the CRM. This integration simplifies operations and provides a comprehensive view of customer interactions, enhancing the overall customer experience.
Advanced reporting for data-driven decisions
Nutshell CRM's advanced reporting capabilities provide detailed insights into sales performance and customer behavior. This feature is crucial for making informed, data-driven decisions. By analyzing these reports, businesses can identify trends, optimize strategies, and improve overall sales effectiveness, leading to better business outcomes.
Collaborative tools enhance team productivity
The collaborative tools within Nutshell CRM are designed to enhance team productivity. Features like shared calendars, task assignments, and team communication channels ensure that everyone is on the same page. This fosters a collaborative environment, improving team efficiency and ensuring that sales goals are met more effectively.

Pros and Cons

Performance Ratings

Feature Ratings

4.2

Best For Collaboration

Bitrix24

Bitrix24 offers a comprehensive CRM solution with seamless Shopify integration, making it ideal for e-commerce businesses. Its customizable workflows and robust collaboration tools enhance efficiency, while its comprehensive features support business growth. Perfect for those seeking a holistic CRM experience.

All-in-one platform
Generous free plan
Strong collaboration tools
Steep learning curve
Interface can be overwhelming

Free plan?

Yes

Starting price

US$49 per month

Try for free

Bitrix24 Review

Editor’s Take

Bitrix24 has truly transformed how I manage customer relationships. Initially, it seemed a bit overwhelming with its plethora of features, but once I got the hang of it, the integration with Shopify became a breeze. The ability to customize workflows and automate tasks has saved me countless hours. It's like having a personal assistant that keeps everything organized and efficient.

Why We Picked It?

Bitrix24 stands out in our list due to its seamless integration with Shopify, making it a top choice for e-commerce businesses. Its comprehensive CRM features, combined with task automation and team collaboration tools, provide a holistic solution for managing customer relationships. The platform's adaptability and scalability make it suitable for businesses of all sizes, ensuring it grows with your needs.

Best For

Perfect for all-in-one business management
Bitrix24 is a fantastic choice for businesses that need an all-in-one solution for managing their operations. Its CRM, project management, and communication tools are seamlessly integrated, providing a comprehensive platform for running your business. I loved how it brought everything together in one place, simplifying my workflow.
Ideal for remote teams
For teams that work remotely, Bitrix24 offers a suite of tools designed to enhance collaboration and communication. Its cloud-based platform makes it easy to stay connected and productive, no matter where you are. I found it invaluable for keeping my remote team engaged and aligned with our goals.
Great for businesses seeking scalability
Bitrix24 is perfect for businesses that need a scalable solution to support their growth. Its flexible pricing plans and extensive features make it easy to expand your operations as your business grows. I appreciated how it allowed me to scale my business without worrying about outgrowing my software.

Standouts Features

Seamless Shopify integration for e-commerce.
One of the standout features of Bitrix24 is its seamless integration with Shopify. This allows you to effortlessly sync your e-commerce data, ensuring that your customer information, orders, and inventory are always up-to-date. This integration is invaluable for businesses looking to streamline their operations and enhance customer experience.
Customizable workflows boost efficiency.
Bitrix24 offers highly customizable workflows, allowing you to tailor the CRM to fit your specific business processes. This flexibility means you can automate repetitive tasks, set up custom notifications, and create unique sales pipelines, ultimately boosting your team's efficiency and productivity.
Robust team collaboration tools included.
The platform includes robust team collaboration tools, such as shared calendars, task management, and communication channels. These features ensure that your team stays connected and coordinated, which is crucial for maintaining a smooth workflow and achieving business goals.
Comprehensive CRM features for growth.
Bitrix24's comprehensive CRM features include lead management, customer segmentation, and detailed analytics. These tools provide valuable insights into customer behavior and sales performance, helping you make informed decisions and drive business growth.

Pros and Cons

Performance Ratings

Feature Ratings

4.1

Best For Email Campaigns

Brevo

Brevo offers a powerful CRM solution with seamless Shopify integration, making it ideal for e-commerce businesses. Its advanced automation and customizable workflows enhance customer engagement, while comprehensive analytics provide valuable insights for strategic decision-making.

Excellent email marketing
User-friendly interface
Strong automation
Limited CRM features
Basic reporting tools

Free plan?

Yes

Starting price

$8.08 per month

Try for free

Brevo Review

Editor’s Take

Brevo has truly transformed how I manage customer relationships. Its seamless integration with Shopify means I can effortlessly sync customer data and focus on building meaningful connections. Initially, I found the interface a bit complex, but once I got the hang of it, the automation features became indispensable. It's like having a personal assistant that keeps everything organized and efficient.

Why We Picked It?

Brevo stands out in our list due to its robust integration capabilities with Shopify, making it a top choice for e-commerce businesses. Its automation features streamline customer interactions, saving time and enhancing productivity. The platform's ability to customize workflows and manage customer data efficiently makes it a valuable asset for businesses looking to enhance their CRM strategy. Despite a slight learning curve, its comprehensive features and reliable performance justify its ranking.

Best For

Best for email marketing integration
Brevo is a top choice for businesses that rely heavily on email marketing. Its CRM is designed to work seamlessly with its email marketing tools, making it easy to manage customer relationships and marketing campaigns in one place. I found it incredibly useful for streamlining my marketing efforts and improving customer engagement.
Ideal for small businesses
For small businesses looking for a simple yet powerful CRM solution, Brevo is a great fit. Its user-friendly interface and essential features make it easy to manage customer relationships without overwhelming users. I loved how it provided everything I needed to grow my business without unnecessary complexity.
Great for businesses seeking affordability
Brevo offers a cost-effective CRM solution for businesses with limited budgets. Its competitive pricing and range of features make it accessible to businesses of all sizes. I appreciated how it provided value without breaking the bank, allowing me to invest in other areas of my business.

Standouts Features

Seamless Shopify integration for efficiency
Brevo's integration with Shopify is seamless, allowing you to sync customer data effortlessly. This feature is invaluable for e-commerce businesses, as it ensures that all customer interactions are tracked and managed in one place, enhancing efficiency and customer satisfaction.
Advanced automation for customer engagement
The advanced automation features in Brevo allow you to set up personalized workflows that engage customers at the right time. This not only saves time but also ensures that your customers receive timely and relevant communications, boosting engagement and loyalty.
Customizable workflows for tailored processes
Brevo offers highly customizable workflows, enabling you to tailor processes to fit your business needs. This flexibility is crucial for businesses with unique requirements, as it allows you to create a CRM system that aligns perfectly with your operational goals.
Comprehensive analytics for informed decisions
With Brevo's comprehensive analytics, you can gain deep insights into customer behavior and campaign performance. This feature empowers you to make informed decisions, optimize strategies, and ultimately drive better results for your business.

Pros and Cons

Performance Ratings

Feature Ratings

Why You Need CRMs that Integrate with Shopify

Are you struggling to manage customer relationships or finding it hard to integrate your CRM with Shopify? The right CRM can transform your business operations, streamline processes, and enhance customer satisfaction. As eCommerce grows, having the right tools is essential to stay ahead.

Enhance Customer Relationships
Are you finding it challenging to maintain strong customer relationships? With a CRM that integrates with Shopify, you can centralize customer data, track interactions, and personalize communication. This leads to improved customer satisfaction and loyalty, ultimately driving more sales and business growth.
Streamline Sales Processes
Is your sales team bogged down by manual tasks and disjointed processes? A CRM integrated with Shopify automates sales workflows, from lead generation to conversion. This not only saves time but also ensures that your team can focus on closing deals and nurturing customer relationships.
Boost Marketing Efforts
Are your marketing campaigns not yielding the desired results? With a CRM that integrates with Shopify, you can segment your audience, personalize marketing messages, and track campaign performance. This targeted approach enhances engagement and conversion rates, maximizing your marketing ROI.

Our Rating Methodology

We meticulously evaluated each CRM's integration capabilities with Shopify, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting hands-on testing, we ensured our recommendations align with diverse business needs. Each factor is weighted to provide a comprehensive rating, helping you choose the best CRM for your eCommerce operations.

Decision FactorScoring Weight

Value to Price

20%

Ease of Use

15%

Functionality

25%

Scalability

15%

Integrations

10%

Customer Support

10%

Security

Frequently Asked Questions

Why is CRM integration with Shopify important?

Which CRM is best for small eCommerce businesses?

Can these CRMs handle large volumes of customer data?

Are these CRMs suitable for large enterprises?

How do these CRMs improve marketing efforts?

What are the largest competitors in the CRM market?

Is customer support available for these CRMs?

How secure are these CRMs?

Can these CRMs be customized to fit specific business needs?

Do these CRMs offer mobile access?

Compare The Best CRMs that Integrate with Shopify

Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.