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6 Best CRM Software for Order Management in 2025

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Author

Martin Lunendonk

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

There are numerous CRM software options for order management, each promising to streamline processes, enhance customer relationships, and boost sales. But which ones truly stand out?

I’ve spent over 100 hours researching, analyzing user reviews, and testing popular CRM software for order management to help you find the best solutions for small businesses, large enterprises, eCommerce, and more. Whether you're looking to improve customer interactions or streamline order processing, the right CRM can make all the difference.

Top Picks for CRM Software for Order Management

Top CRM Software for Order Management

5.0

0

Most Comprehensive Features

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Salesforce

Salesforce empowers your order management with unparalleled customization and real-time insights. Its robust integration capabilities and scalability make it a top choice for businesses aiming to streamline operations and enhance customer satisfaction. A must-have for growth-focused enterprises.

  • Robust feature set.
  • Highly scalable.
  • Strong community support.
  • Steep learning curve.
  • Expensive for small businesses.

Free plan?

No

Starting price

$25 per month per user
4.8

0

Best For Team Collaboration

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Monday CRM

Monday CRM offers a flexible and robust solution for order management. Its customizable workflows and automation features enhance efficiency, while real-time collaboration tools boost team productivity. Ideal for businesses seeking a scalable and adaptable CRM solution.

  • Highly customizable workflows.
  • User-friendly interface.
  • Seamless integration with other tools.
  • Limited reporting features.
  • Can be pricey for small teams.

Free plan?

Yes

Starting price

$12 per month per user
4.5

0

Best For Sales Automation

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Pipedrive

Pipedrive is your digital sales assistant, streamlining deal tracking and task automation. Its customizable pipelines and powerful automation features make it indispensable for efficient sales management. While there's a learning curve, the benefits are well worth the effort.

  • Easy to use.
  • Great for sales tracking.
  • Affordable pricing.
  • Limited customization options.
  • Basic reporting features.

Free plan?

Yes

Starting price

$14 per month per user
4.2

0

Best For Customization

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Zoho CRM

Zoho CRM empowers you with customizable workflows and advanced analytics, making order management a breeze. Its seamless integration and mobile access ensure you stay connected and efficient, no matter where you are. Perfect for businesses seeking growth.

  • Comprehensive feature set.
  • Affordable for small businesses.
  • Strong automation capabilities.
  • Complex setup process.
  • Occasional performance lags.

Free plan?

Yes

Starting price

₹800 per month per user
4.0

0

Best For Lead Management

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Vtiger

Vtiger empowers you with a customizable CRM solution for order management, offering seamless integrations and advanced automation. Its comprehensive customer insights enhance decision-making, making it an invaluable tool for businesses aiming to streamline operations and boost productivity.

  • All-in-one solution.
  • Strong customer support.
  • Affordable for startups.
  • Interface can be cluttered.
  • Limited third-party integrations.

Free plan?

Yes

Starting price

$12 per month per user
3.8

0

Ideal For Small Businesses

webCRM

webCRM revolutionizes order management with its customizable workflows and seamless integrations. Its real-time tracking and comprehensive analytics provide invaluable insights, making it an essential tool for businesses aiming to enhance efficiency and customer satisfaction.

  • Simple and intuitive design.
  • Great customer support.
  • Flexible pricing options.
  • Limited third-party integrations.
  • Basic reporting tools.

Free plan?

Yes

Starting price

€29 per month per user

Why You Need CRM Software for Order Management

Are you struggling to manage orders efficiently or finding it hard to maintain customer relationships? In today’s competitive market, the right CRM software for order management can be a game-changer for your business. It helps you streamline processes, enhance customer satisfaction, and boost sales. As businesses face more complex demands, having the right tools is crucial to stay competitive.

  • Enhance Customer Relationships

    Do you find it challenging to maintain strong customer relationships? With CRM software for order management, you can centralize customer data, track interactions, and personalize communication. This leads to improved customer satisfaction and loyalty, as you can address their needs more effectively and build lasting relationships.

  • Streamline Order Processing

    Is your order processing system causing delays and errors? CRM software for order management automates and streamlines the entire process, from order entry to fulfillment. This reduces manual errors, speeds up processing times, and ensures that orders are handled efficiently, leading to happier customers and increased sales.

  • Boost Sales Efficiency

    Are your sales efforts scattered and inefficient? With CRM software, you can automate sales tasks, track leads, and manage pipelines more effectively. This allows your sales team to focus on closing deals and nurturing relationships, ultimately boosting sales efficiency and driving revenue growth.

Our Rating Methodology

We conducted thorough testing on each CRM software for order management, evaluating key features like order tracking, customer relationship management, and sales automation. We also analyzed user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Frequently Asked Questions

Compare The Best CRM Software for Order Management

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.